General conditions

  • Prices to be understood per person
  • The tours are always operational and always confirmed and guaranteed
  • Bookings, until 48 hours before the excursion day
  • The cost of the excursion does not include entrance fees to monuments
  • newborn Reduction: 00/03 years old: Free
  • It is possible to cancel without penalty until 18.00 the day before departure
  • No refunds will be given in case of no-show and after the deadline for cancellation
  • ICARUS MANAGEMENT SRLS reserves the right to modify the itinerary where deemed necessary
  • ICARUS MANAGEMENT SRLS totally reimburse customers in cases where an excursion will take place due to force majeure intervened
  • ICARUS MANAGEMENT SRLS will not give any refund whatsoever if the excursion playing time will not be completed due to force majeure or received by adverse weather conditions
  • Any complaint will be discussed within 21 days from the hike.

Ciao Excursions, brand of ICARUS MANAGEMENT SRLS, as an intermediary between travelers, transport operators and suppliers, cannot be held responsible for any accident, delay, irregularity or loss of personal belongings, as well as for the damage suffered by the passengers sustained by a third party or force majeure (eg, floods, landslides, strikes and etc).

The excursion program is insured by coverage issued by ERV INSURANCE AG nr. 439800008-RC15


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